The OnePlus 12R, despite its promising features, has left some owners dissatisfied with its use of the UFS 3.1 storage system instead of the faster UFS 4.0. In response to the disappointment, OnePlus President and COO Kinder Liu has announced that the company is willing to give a full refund to customers who are not satisfied with the UFS 3.1.
Previously, OnePlus had apologized and confirmed the use of UFS 3.1 in all OnePlus 12R variants. Unfortunately, this announcement came after many customers had already purchased their units. Now, OnePlus is taking responsibility for the situation by offering a refund option.
Those who purchased the OnePlus 12R with 256GB storage are eligible for the full refund. To claim it, owners need to contact the customer service teams, who have been fully briefed on the issue. Although the refund process is expected to be straightforward, it is important to note that the window for refunds is limited and valid only until March 16.
The OnePlus 12R is a mid-range flagship that boasts impressive specifications. It features a 6.7-inch BOE X1-supplied OLED display with a 1.5K resolution, 4,500 nits peak brightness, and a 120Hz LTPO 4.0 refresh rate. The smartphone also offers a triple rear camera setup with a 50MP main sensor. Internally, it is powered by a Snapdragon 8 Gen 2 chipset, up to 16GB of RAM, and 256GB of storage. Additionally, the device is equipped with a 5,000mAh battery and supports 100W fast charging.
OnePlus understands the importance of customer satisfaction and aims to rectify any disappointment caused by the miscommunication regarding the storage system. By offering a full refund, the company strives to maintain its commitment to delivering excellence in its products and ensuring the happiness of its customers.
FAQ Section:
Q: What is the issue with the OnePlus 12R’s storage system?
A: Some owners of the OnePlus 12R are dissatisfied with the use of the UFS 3.1 storage system instead of the faster UFS 4.0.
Q: How has OnePlus responded to this disappointment?
A: OnePlus President and COO Kinder Liu has announced that the company is willing to give a full refund to customers who are not satisfied with the UFS 3.1.
Q: Has OnePlus previously addressed the use of UFS 3.1 in the OnePlus 12R?
A: Yes, OnePlus had apologized and confirmed the use of UFS 3.1 in all OnePlus 12R variants. However, this announcement came after many customers had already purchased their units.
Q: Who is eligible for the full refund?
A: Customers who purchased the OnePlus 12R with 256GB storage are eligible for the full refund.
Q: How can customers claim the refund?
A: Owners need to contact the customer service teams, who have been fully briefed on the issue. The refund process is expected to be straightforward.
Q: What is the deadline for claiming the refund?
A: The window for refunds is limited and valid only until March 16.
Key Terms:
– UFS 3.1: UFS stands for Universal Flash Storage, and UFS 3.1 is a type of storage system used in smartphones. It offers fast data transfer speeds and improved performance compared to previous versions.
– UFS 4.0: UFS 4.0 is a newer and faster version of the Universal Flash Storage system, providing even better performance and data transfer speeds.
Suggested related links:
– OnePlus Official Website
The source of the article is from the blog trebujena.net