OnePlus recently released its highly anticipated OnePlus 12R smartphone in North America and Europe. However, it has come to light that the 256GB storage variant of the device does not actually come equipped with the advertised UFS 4.0 storage but instead uses the slower UFS 3.1 type.
OnePlus President and COO, Kinder Liu, confirmed the discrepancy and has taken swift action to rectify the situation. Customers who have purchased the 256GB storage version of the OnePlus 12R are now entitled to a full refund if they choose to return their device. This refund offer is valid until March 16, allowing affected customers ample time to make their decision.
If you happen to be one of the individuals who bought the OnePlus 12R with 256GB storage and wish to address the file system issue, all you need to do is contact OnePlus’ Customer Service through your regular communication channel. They will guide you through the process and provide you with the necessary details for applying for a refund.
While this situation may have caused some disappointment among OnePlus customers, the company remains confident that the OnePlus 12R still meets the high expectations that users have for their devices. OnePlus President and COO, Kinder Liu, reassures customers that the company values their relationship and has taken prompt action to resolve the issue.
If you are one of the affected customers, take advantage of this limited-time refund offer and contact OnePlus’ Customer Service before March 16. Rest assured that OnePlus aims to restore your trust and ensure your satisfaction with their products.
Frequently Asked Questions (FAQ) for OnePlus 12R Storage Variant Issue:
Q: What is the issue with the OnePlus 12R smartphone’s storage variant?
A: The 256GB storage variant of the OnePlus 12R does not come equipped with the advertised UFS 4.0 storage, but instead uses the slower UFS 3.1 type.
Q: What action has been taken by OnePlus in response to this issue?
A: OnePlus President and COO, Kinder Liu, has confirmed the discrepancy and is offering a full refund for customers who have purchased the 256GB storage version of the OnePlus 12R.
Q: How long is the refund offer valid?
A: The refund offer is valid until March 16, giving affected customers ample time to make a decision.
Q: How can I apply for a refund?
A: To apply for a refund, contact OnePlus’ Customer Service through your regular communication channel. They will guide you through the process and provide you with the necessary details.
Q: Will the OnePlus 12R still meet users’ expectations despite this issue?
A: Yes, OnePlus remains confident that the OnePlus 12R still meets the high expectations that users have for their devices.
Q: How can I contact OnePlus’ Customer Service?
A: Contact OnePlus’ Customer Service through your regular communication channel to address any concerns or apply for a refund.
Q: What is the deadline to contact OnePlus’ Customer Service and take advantage of the refund offer?
A: Make sure to contact OnePlus’ Customer Service before March 16 to take advantage of the limited-time refund offer.
Related Links:
OnePlus Official Website