Several people have recently reported on the Android Auto community support page that they are experiencing issues with Google Assistant. One user, “MaikGleisberg,” wrote, “Since January 27, 2024 (last update Android Auto 11.2.6404), my voice commands are not working when connecting the phone to the car using Android Auto. Every time I press the voice command button on the steering wheel or the microphone button in Android Auto, I receive the message ‘Oops, an error occurred.’ Previously everything was working perfectly.”
Using Google Assistant in Android Auto makes it easy to perform various tasks such as setting routes, making phone calls, and controlling music. “MaikGleisberg,” who uses Android Auto in his Mazda 6 with MZD Connect system, tried to troubleshoot this issue by taking the following steps:
– Restarting the phone and infotainment system in the car
– Clearing the cache and data of the Android app
– Restoring factory settings in the infotainment system
– Trying an older version of Android Auto: 10.8.1343
– Installing Android Auto 11.3.1405 beta
Unfortunately, none of these solutions worked. However, it is worth noting that Google seems to be aware of this problem. A member of the Android Auto team asked “MaikGleisberg” a few questions to gather more information:
– Android system version
– Type of connection (wired or wireless)
– Google Play services version
All indications suggest that Google will likely send out a new Android Auto update in the coming days. If you use Android Auto, stay vigilant and check for the availability of this update regularly. Once we learn that it is available, we will immediately update this article and provide you with the information.
FAQ:
1. What issues have been reported regarding Android Auto?
– Several people have reported issues with Google Assistant not working after connecting the phone to the car using Android Auto. When pressing the voice command button on the steering wheel or the microphone button in Android Auto, users receive the message “Oops, an error occurred.”
2. What steps did user “MaikGleisberg” take to troubleshoot the problem?
– The user attempted to troubleshoot the problem by restarting the phone and infotainment system in the car, clearing the cache and data of the Android app, restoring factory settings in the infotainment system, trying an older version of Android Auto, and installing the latest beta version of Android Auto.
3. Did any of the solutions attempted by the user prove effective?
– Unfortunately, none of these solutions worked.
4. Is Google aware of this problem?
– Yes, it appears that Google is aware of this issue. A member of the Android Auto team asked user “MaikGleisberg” a few questions to gather more information.
Definitions:
– Android Auto: A platform created by Google that allows the use of smartphone functions in the car by connecting the phone to the car’s infotainment system.
Related links:
– Android Auto homepage
– Android Auto technical support
The source of the article is from the blog revistatenerife.com