The White House is placing a strong emphasis on accessibility in digital experiences, doubling down on efforts to ensure equal access across platforms. This commitment comes in response to the Office of Management and Budget’s (OMB) digital-first public experience mandate and the 21st Century Integrated Digital Experience Act of 2018.
The General Services Administration’s Technology Modernization Fund (TMF) has been actively supporting agencies in their accessibility initiatives. Jonathan Finch, the White House’s acting director for digital experience, highlighted the growing interest in accessibility and the importance of making digital experiences accessible to all individuals. The September OMB guidance serves as the foundation for agencies to modernize federal websites, digitize services and forms, and enhance customer service.
According to Finch, accessibility is a critical component of improving digital experiences, and agencies are beginning to respond to this focus. The TMF has been working closely with agencies such as the Office of Personnel Management, the Department of Veterans Affairs, and the Bureau of Land Management to improve accessibility.
Rachel Sauter, technical investment manager at TMF, explained that the fund targeted two specific areas for implementation: digitizing paper forms into PDF and enhancing website accessibility. These projects were chosen because they were seen as achievable with the infusion of funds. The TMF investment has already had a positive impact on modernization projects in agencies such as the Department of Veterans Affairs, where it is helping to improve online forms, personalize patterns, and invest in data visualization.
Overall, the White House and agencies recognize the need for collaboration in driving digital modernization efforts. By working together, industry partners, agency delivery teams, and government initiatives like TMF can deliver better digital experiences that meet the public’s expectations.
In conclusion, the White House is actively prioritizing accessibility in digital experiences, aiming to create a more inclusive and accessible online environment for all individuals.
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