Roman GłogulskiThe developers of Total War: Pharaoh, Creative Assembly studio, have taken a series of actions to regain the trust of players after the game’s turbulent release. With several surprising decisions, such as offering refunds on the Steam platform and providing free DLC, the creators prioritize the players.
Price Reduction and Steam Refunds
In December 2023, Roger Collum, the vice president of the studio, announced that current owners of Total War: Pharaoh would receive a partial refund on the Steam platform, replenishing their wallets. This decision was made to compensate those who had purchased the game at a higher price earlier and ensure they do not feel disadvantaged. The initiative aims to satisfy all players and eliminate pricing inequalities.
Free DLC for All Owners
Another unexpected decision by the developers is the release of free downloadable content for the game. Initially, this content was supposed to be paid, but Creative Assembly studio decided to provide it for free to please the players. The High Tide update, scheduled for release on January 25, 2024, will bring two new factions (Sherden and Peleset), as well as 37 new units and many other novelties. The free DLC is available to both current and future owners of Total War: Pharaoh.
The creators of Total War: Pharaoh are heavily involved in actions aimed at repairing the situation and regaining player trust. Steam refunds and free DLC are just some of the decisions made to satisfy the gaming community. The high number of positive reviews reflects the appreciation of their efforts.
