What’s Happening on HBO Max?
For the past few days, HBO Max users have been experiencing problems with playback of movies and TV shows on the streaming service. Some encounter error messages displayed on their screens when attempting to start playing the content.
Causes of the Issues
The glitch can have various causes, including weak internet connections, user device problems, or temporary issues with the service’s database. As a result, some users may not be able to watch their selected productions on HBO Max.
Actions Taken by HBO Max
HBO Max has acknowledged the problem and is working on resolving it. However, no specific timeframe for fixing the glitch has been provided so far. The service’s technical support is aware of the problem but is also facing difficulties in resolving it.
What Can Users Do?
The best advice for users is to be patient. HBO Max also recommends trying to play the content on a different user profile, but user reports indicate that this method hasn’t yielded the desired results. Additionally, some users may be struggling with the expiration of their paid subscription before the glitch is fixed.
What Do the Data Say?
According to the data from Downdetector, the playback issue on HBO Max occurred on January 1st. It was particularly noticeable among Polish users, as it was a public holiday in Poland, and the problem affected many popular titles. Although the number of reports recorded by Downdetector has decreased in subsequent days, the problem remains unresolved.
Why Doesn’t HBO Max Remove Problematic Titles?
Despite the glitches, HBO Max does not remove problematic titles from its available library. This means that users can spend hours watching a series and then find out that they are unable to play several episodes they’ve already invested a lot of time in.
Sources:
– HBO Max
– Downdetector
FAQ
What is HBO Max?
HBO Max is a streaming service that offers movies and TV shows on demand.
How can playback issues arise on HBO Max?
Playback issues on HBO Max can arise due to a weak internet connection, user device problems, or issues with the service’s database.
Does HBO Max remove problematic titles from its library?
HBO Max does not remove problematic titles from its library, which means users may encounter issues playing certain productions.
The source of the article is from the blog trebujena.net