An error has been causing limited access to the internal storage of Google Pixel devices. The consequences of this system error have been varied, including app crashes (especially the camera app), the file explorer not showing any files, and various error messages appearing on the screen, such as “insufficient space on memory”, “System UI not responding”, or “Android system is damaged”.
It has been discovered that the issue is related to having multiple profiles on the same device, and Google introduced a fix for it several weeks later. However, unfortunately, the Google Play update from January 2024 has caused the reappearance of this error. In recent days, users have started reporting similar problems, such as unrecognized internal memory, screen captures not being saved, or missing files.
Fortunately, most devices have not yet been affected by the latest Google Play update. You can check which version of Google Play you have by accessing the Settings app, then selecting Security & privacy, and finally System & updates. Some users have reported that the issues do not occur after installing the new update, but if you are still using the November version, it is advisable to wait for Google’s recommendations before updating, especially if you have multiple profiles.
The problem has affected users of almost every Pixel phone version, including Pixel Fold, Pixel 8 Pro, Pixel 7, Pixel 6, and Pixel 5. It is unclear whether the issue is again related to multiple user profiles or another factor.
Previously, a similar problem was resolved through a simple system update, but Google has not yet released a fix for this latest error. Users have reported that their devices are being fixed by performing a factory reset, but this solution should be considered as a last resort. In a comment to 9to5Google, a company representative confirmed the existence of the error, stating: “We are aware of this issue and are investigating it”.
FAQ Section based on the main topics and information provided in the article:
Question: What was the problem with Google Pixel devices?
Answer: An error on Google Pixel devices caused limited access to the phone’s internal storage for users.
Question: What were the consequences of this error?
Answer: The consequences of this error included app crashes, especially the camera app, the file explorer not showing files, and various error messages appearing, such as “insufficient space on memory” or “Android system is damaged”.
Question: What caused this problem?
Answer: The problem was related to having multiple profiles on the same device.
Question: Has Google fixed this problem?
Answer: Google introduced a fix for it several weeks later, but the Google Play update from January 2024 has caused the error to reappear.
Question: How can I check the Google Play version?
Answer: You can check the Google Play version by accessing the Settings app, then selecting Security & privacy, and finally System & updates.
Question: Which devices were affected by this problem?
Answer: The problem affected users of almost every Pixel phone version, including Pixel Fold, Pixel 8 Pro, Pixel 7, Pixel 6, and Pixel 5.
Question: Is there a known solution for this problem?
Answer: Google has not yet released a fix for this latest error, but some users have reported that their devices are being fixed by performing a factory reset. However, this should be considered as a last resort, and there are more anticipated recommendations from Google.
Key Terms or Jargon Definitions used in the article:
– Google Pixel: A series of smartphones developed and produced by Google.
– User Profile: A feature of the Android operating system that allows the creation and management of multiple profiles on a single device, enabling different individuals to use the same device with different settings and apps.
Suggested related links to the main domain (not subpages):
– Google Pixel phone comparison page
– Official Google Pixel phone website
– Google Pixel phones homepage
The source of the article is from the blog maestropasta.cz