A system error on Google Pixel devices has caused users to experience limited access to the internal storage of their phones. The effects of this error varied, with applications freezing (especially the camera app), the file explorer not displaying any files, and various error messages appearing on the screen, such as “insufficient space on memory,” “System UI not responding,” or “System Android is damaged.”
It was found that the problem was related to having multiple profiles on the same phone, and Google released a fix for it several weeks later. Unfortunately, the Google Play update from January 2024 caused the reappearance of this error. In recent days, users have started reporting similar issues, such as unrecognized internal storage, screenshots not saving, or missing files.
Fortunately, most devices have not been affected by the latest Google Play update. To check the version of Google Play, you can go to Settings, then Security and privacy, and then System and updates. Some users have reported that the problems do not occur after installing the new update. However, if you are still using the November version, it is advisable to wait for Google’s recommendations before updating, especially if you have multiple profiles.
The problem affected users of virtually every Pixel phone version, including Pixel Fold, Pixel 8 Pro, Pixel 7, Pixel 6, and Pixel 5. It is unclear whether the problem is again related to multiple user profiles or another factor.
Previously, a similar issue was resolved through a simple system update, but Google has not yet released a fix for the latest error. Users have reported that their devices have been fixed by restoring factory settings, but this solution is a last resort. In a comment to 9to5Google, a company representative confirmed the existence of the error, saying, “We are aware of this problem and are analyzing it.”
FAQ Section based on the main topics and information presented in the article:
Question: What was the problem with Google Pixel devices?
Answer: A system error on Google Pixel devices caused limited access to the phone’s internal storage for users.
Question: What were the effects of this error?
Answer: The effects of this error included app freezing, especially the camera app, files not being displayed by the file explorer, and various error messages appearing, such as “insufficient space on memory” or “System Android is damaged.”
Question: What caused this problem?
Answer: The problem was related to having multiple profiles on the same phone.
Question: Has Google fixed this problem?
Answer: Google released a fix for it several weeks later, but the Google Play update from January 2024 caused the reappearance of this error.
Question: How can I check the version of Google Play?
Answer: You can check the version of Google Play by going to Settings, then Security and privacy, and then System and updates.
Question: Which devices were affected by this problem?
Answer: The problem affected users of virtually every Pixel phone version, including Pixel Fold, Pixel 8 Pro, Pixel 7, Pixel 6, and Pixel 5.
Question: Is there a known solution for this problem?
Answer: Google has not yet released a fix for the latest error, but some users have reported that their devices have been fixed by restoring factory settings. However, this is a last resort, and there are more anticipated recommendations from Google.
Key terms or jargon used in the article:
– Google Pixel: a series of smartphones developed and produced by Google.
– User profile: a feature of the Android operating system that allows for the creation and management of multiple profiles on one device, allowing different individuals to use the same device with different settings and apps.
Suggested related links to the main domain (not subpages):
– Google Pixel phone comparison page
– Official Google Pixel phone website
– Google Pixel phone homepage
The source of the article is from the blog maestropasta.cz