OnePlus has recently announced that buyers of the higher storage configuration of the OnePlus 12R are eligible for a full refund until mid-March. The company mistakenly advertised the smartphone with UFS 4.0 storage instead of the intended UFS 3.1. This offer applies to customers who purchased the 256GB storage variant of the device.
To address the issue, OnePlus President and COO Kinder Liu clarified the situation on the company’s online forum. Liu assured customers that the company’s customer service teams are fully briefed and ready to assist those who seek a refund. Buyers simply need to contact OnePlus’ customer service to discuss the file system issue and initiate the refund process. The one-month refund period ends on March 16.
Launched last month in India and global markets, the OnePlus 12R features impressive specifications. It runs on Android 14-based OxygenOS 14 and boasts a 6.78-inch LTPO 4.0 AMOLED display with a 120Hz refresh rate and Gorilla Glass Victus 2 protection. Under the hood, it is powered by Qualcomm’s Snapdragon 8 Gen 2 chip, offering up to 16GB of RAM and 256GB of UFS 3.1 storage.
In terms of photography, the OnePlus 12R is equipped with a 50-megapixel primary camera, an 8-megapixel ultra-wide-angle camera, and a 2-megapixel macro camera. For selfie enthusiasts, there is a 16-megapixel front-facing camera on board. The smartphone packs a large 5,000mAh battery with 100W SuperVOOC charging support, ensuring fast and efficient charging.
While it is unfortunate that the incorrect storage configurations were initially advertised, OnePlus is taking responsibility and offering full refunds to affected customers. This demonstrates the company’s commitment to customer satisfaction and ensuring a transparent and reliable purchasing experience.
FAQ:
1. What is OnePlus offering to buyers of the higher storage configuration of the OnePlus 12R?
– OnePlus is offering a full refund to buyers of the higher storage configuration of the OnePlus 12R until mid-March.
2. Why are customers eligible for a refund?
– The company mistakenly advertised the smartphone with UFS 4.0 storage instead of the intended UFS 3.1.
3. Which customers are eligible for the refund?
– Customers who purchased the 256GB storage variant of the device are eligible for the refund.
4. How can customers initiate the refund process?
– Buyers simply need to contact OnePlus’ customer service to discuss the file system issue and initiate the refund process.
5. When does the one-month refund period end?
– The refund period ends on March 16.
6. What are the specifications of the OnePlus 12R?
– The OnePlus 12R runs on Android 14-based OxygenOS 14 and features a 6.78-inch LTPO 4.0 AMOLED display with a 120Hz refresh rate and Gorilla Glass Victus 2 protection. It is powered by Qualcomm’s Snapdragon 8 Gen 2 chip and offers up to 16GB of RAM and 256GB of UFS 3.1 storage. It also has a 50-megapixel primary camera, an 8-megapixel ultra-wide-angle camera, a 2-megapixel macro camera, and a 16-megapixel front-facing camera. It packs a 5,000mAh battery with 100W SuperVOOC charging support.
Definitions:
– UFS 4.0 storage: Universal Flash Storage 4.0 is a type of storage technology used in smartphones and other electronic devices. It offers faster data transfer speeds and improved performance compared to previous versions.
– UFS 3.1 storage: Universal Flash Storage 3.1 is another type of storage technology used in smartphones. While it is slightly older than UFS 4.0, it still offers fast data transfer speeds and reliable performance.
Related link:
OnePlus official website
The source of the article is from the blog bitperfect.pe